HyDip Status

Degraded performance causing problems with real-time transactions

Update - All systems are operational at this time. We are still investigating root cause.
May 11, 06:17 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 05:09 UTC

Update - A temporary fix has been implemented while we address the root cause of this issue.
May 11, 05:09 UTC

Identified - We have identified a fault in our scheduling engine.
May 11, 04:12 UTC

Update - We are seeing almost 10x normal system load. A root cause has not yet been established.
May 11, 01:39 UTC

Investigating - We are investigating an issue which is causing problems with real-time transactions including FuelCharge, off-network tags and HyDip Console.
May 11, 00:21 UTC

About This Site

This is the official status page for HyDip Fuel Management. Service status updates, including faults, will be posted here.

Platform Operational

Mobile applications Operational

Device endpoint Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 23, 2022

No incidents reported today.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

Unresolved incident: Degraded performance causing problems with real-time transactions.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.