HyDip Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Frontend Operational

90 days ago

100.0 % uptime

Today

Website Operational

90 days ago

100.0 % uptime

Today

Backend Operational

90 days ago

100.0 % uptime

Today

Mobile payments Operational

90 days ago

100.0 % uptime

Today

API Operational

90 days ago

100.0 % uptime

Today

Devices Operational

90 days ago

100.0 % uptime

Today

Device gateway Operational

90 days ago

100.0 % uptime

Today

NEMSD gateway Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Website response time

Fetching

Device Gateway response time

Fetching

API response time

Fetching

Mobile Payments API response time

Fetching

Past Incidents

Feb 18, 2025

No incidents reported today.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

Alert emails may arrive late or delayed

Resolved - This issue has now been resolved.
Feb 9, 22:09 AEST

Identified - We are seeing delays in sending emailed alerts from HyDip. This includes emails such as password resets and tank level alerts. Operations teams are advised to keep a close eye on tank levels directly from the HyDip website and not rely exclusively on emails from HyDip until this issue is resolved.

All other systems including fuel transactions are operating normally.

A hotfix is being prepared to address this issue.
Feb 8, 22:10 AEST

Feb 8, 2025

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

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