High error rate causing 500 errors
Incident Report for HyDip
This incident has been resolved.
Posted Feb 07, 2019 - 22:52 UTC
We're presently monitoring the issue for any recurrence, but service has been restored.
Posted Feb 06, 2019 - 22:55 UTC
An update is being deployed to work around the issue. Expect a few more errors over the next 5-10 minutes while this resolves.
Posted Feb 06, 2019 - 22:30 UTC
We have identified a fault and are in the process of implementing a workaround.
Posted Feb 06, 2019 - 22:23 UTC
We are investigating a database issue causing a high error rate related to the task database.
Posted Feb 06, 2019 - 22:16 UTC
This incident affected: Platform, Mobile applications, and Device endpoint.